Introduction
At Egara® Suits, Shirts, Skinny Fit Suit, Ties, Bow Ties (egara.shop), we respect the privacy of our users and are committed to protecting it. This Privacy Policy outlines how we collect, use, and disclose information received through our website and associated services.
We provide this Privacy Policy to help you make an informed decision about whether to use or continue using our site. By visiting our website, you are accepting the practices described in this Privacy Policy.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us via our website. For example:
- Account Registration: We collect information such as your name, email address, phone number, login credentials when you create an account to use our services.
- Orders and Payments: We collect information like your name, billing address, shipping address, phone number, email address, credit card details when you place an order on our website. This information is processed and stored by our payment processor.
- Communications: If you contact us directly via email, phone, contact form, or social media, we collect information such as your name, email address, phone number, along with the contents of your message.
- Surveys and Promotions: From time to time, we may request information via surveys and promotions. Participation is voluntary, and we will use the information to improve our website, products/services and your shopping experience.
Information Collected Automatically
We may automatically collect certain information about your visit to our website. For example:
- Log Data: Information about your use of our website, including IP address, access dates and times, browser type and language, referral URLs, pages viewed.
- Cookies: We may use cookies (small text files stored by your browser) and similar technologies like web beacons to collect information about your visit to our website. Things like your preferences, popular pages, browsing and shopping behavior. You can control cookies through your browser settings and other tools.
- Device Information: We may collect information about the device you are using to access our website, including device model, operating system, browser type, unique device identifiers, mobile network information.
- Location Information: We may derive approximate location information from your IP address. With your consent, we may collect precise location details from your device.
- Tracking Technologies: Technologies like cookies, web beacons, tags may be used to track visitors across websites. We may use trusted third party services like Google Analytics to measure traffic and analyze performance of our website and marketing efforts.
Use of Information
We use the information we collect for purposes like:
- Provide, maintain and improve our website and shopping experience.
- Process orders and send related information including confirmations, invoices, technical notices, updates, security alerts, and support messages.
- Send product, service and company announcements, promotional offers, and surveys.
- Communicate about orders, purchases, accounts, returns/exchanges, and customer service issues.
- Personalize user experience, recommend products and services of interest.
- Allow you to participate in contests, sweepstakes, promotions, and surveys.
- Identify visitor preferences and trends to improve website functionality and shopping experience.
- Monitor and analyze website usage metrics like total visitors, pages viewed, online traffic patterns.
- Diagnose and fix technology problems and monitor website security and stability.
- Comply with legal requirements, relevant industry standards, and our policies.
We may also use data for other purposes disclosed at the time of collection or with your consent.
Sharing of Information
We will not share your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: To assist us in processing orders, delivering products/services, managing and analyzing data, providing customer support, assessing your interest in our products/services, we may share your information with service providers like payment processors, shipping companies, marketing partners, analytics providers, and our affiliates.
- Business Transfer: If we undergo reorganization or are acquired by another entity, we may transfer or share your data with the succeeding entity. You will be notified via email and prominent notice on our website of any such business transfer and your choices.
- Legal Requirements: To comply with the law, legal proceedings, subpoenas, court orders by appropriate authorities, requests by government institutions to meet national security requirements, enforce our policies, and protect our rights or property.
- Protection of Rights and Safety: To protect the rights, property or personal safety of Egara® Suits, Shirts, Skinny Fit Suit, Ties, Bow Ties, users or the public from harm or illegal activities.
- Aggregated or Anonymized Data: We may disclose statistical analysis of data which cannot be linked back to you directly. E.g. Google Analytics report on demographics.
Any third parties who receive or collect your personal information must agree to treat your data confidentially and securely, in accordance with this Privacy Policy and adhere to appropriate confidentiality and security measures.
We do not sell or rent your personal data to third parties for marketing purposes without your explicit consent. We only disclose your information in the ways stated in this policy.
Data Retention and Deletion
We will retain your personal information as long as required to provide our services, fulfill the purposes outlined in this policy, or as required by law and regulations. We may retain data even after account deletion to comply with legal obligations, resolve disputes/investigations, enforce our agreements, or if retention is advisable considering our legal position.
When we no longer need to use your personal information, we will securely delete or destroy it. We may retain aggregated or anonymized data indefinitely.
Data Protection and Security
We implement technical and organizational measures like encryption, access controls, stringent policies to protect your personal information from unauthorized access or disclosure. However, no method of storage or transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
User Rights and Choices
As a user, you can exercise certain rights regarding your personal data processed by us:
- You can opt-out of receiving promotional communication by clicking unsubscribe in the email or contacting us. This does not affect necessary administrative notices, service announcements, and communications.
- You can access, review, update, correct or delete your account information by logging into your account and modifying profile settings. If you wish to delete your account, please contact us.
- You can object to processing of your personal information where we rely on legitimate interests as grounds for processing. We will consider your request in light of applicable laws. This may impact your use of our services.
- You can request a copy of your personal data held with us through a subject access request. We will provide the data in a portable, readily usable format on confirmation of your identity.
- You can restrict or limit processing of your data if you contest the accuracy, object to processing based on legitimate interests, or feel your data has been unlawfully processed. We will restrict processing while verifying or investigating your claim.
- You can complain to your local data protection authority if you feel we have not complied with applicable data protection laws. We request you contact us first to resolve any grievance directly.
- You can withdraw your consent at any time if we rely solely on your consent for processing data. However, this will not affect past processing based on consent.
Some requests may be limited or rejected as per applicable laws. If we cannot comply due to legal reasons, we will explain the rationale within 30 days.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect technological advancements, legal and regulatory changes, our business practices. If we make material changes to how we collect, use or share your personal data, we will notify you via email, website notice or similar mechanism.
The updated Privacy Policy will be effective once posted on our website. You are advised to review this policy periodically for any changes. Your continued use of our website, products or services after any amendments signifies your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please email us at [email protected] or contact us via our website.